Policies & Procedures

Purpose of School

The purpose of EXCEL School of Real Estate is to:

• Present courses of instruction that provide students with the fundamental knowledge and skills necessary to act as real estate brokers and to satisfy the requirements for obtaining and maintaining a North Carolina real estate license.
• Prepare Prelicensing students for the applicable North Carolina real estate licensing examinations and for licensure as a real estate Provisional Broker.
• Offer Post-Licensing courses required for Provisional Brokers to remove the “provisional” status from their license.

Course Descriptions

Onsite Courses / Virtual Classroom / Synchronous Distance Education
Course materials are provided digitally. Students will receive access to the required student manuals and instructional materials as determined by the specific course.

Registration Requirements & School Policies

Eligibility

The minimum age requirement to obtain a real estate license in North Carolina is 18 years old. Each student is required to acknowledge receipt of these policies prior to purchase. This agreement is required by the North Carolina Real Estate Commission (NCREC) and outlines the rights and obligations of both the School and the student.

Communication

For privacy and security reasons, EXCEL School of Real Estatestaff and customer service representatives may communicate only with the student of record regarding account matters.

Post 302 - Contracts and Closing - (30 instructional hours) Topics addressed in this course include selected basic contract law concepts, real estate sales contract preparation, sales contract procedures, buyer’s due diligence, closing procedures, Real Estate Settlement Procedures Act, closing disclosure preparation, contracts for deed, options, and selected real estate license status and education issues.

Post 303 - NC Law, Rules, and Legal Concepts - (30 instructional hours) Topics addressed in this course include general NC licensing requirements, brokerage compensation issues, the disciplinary process, specialized types of real estate, property management in NC, and miscellaneous laws and legal concepts.

Course Materials 

Each student is required to use and have immediate access to the current editions of the NC Real Estate Manual and North Carolina License Law and Commission Rules booklet during each Postlicensing course session.

· Purchase a physical copy of the NCRE Manual here: https://www.ncrecpubs.org/north-carolinareal-estate-manual-paper 

· Purchase a subscription to the digital version of the NCRE Manual here: https://rem.ncrec.gov/ 

· Obtain a free PDF copy of the North Carolina Real Estate License Law and Commission Rules booklet here: https://www.ncrec.gov/Pdfs/Rules/NCRECLawAndRules.pdf 

· Purchase a physical copy of the North Carolina Real Estate License Law and Commission Rules booklet here: https://www.ncrecpubs.org/north-carolina-real-estate-law-commission.

End-of-Course Exam

End-of-Course Exam For the In-Person, Synchronous (live online), and Blended delivery Postlicensing courses, the end-of course exam will be administered through an online testing proctored platform. 

a) PROCTORED ONLINE END-OF-COURSE EXAMS (VIRTUAL ONLY & In-Person)

o The online end-of-course exam will be timed, closed book and proctored. 

o Students need a minimum 75% passing score. Immediate pass/ fail results will be provided. NOTE: Results are not final until a full audit of the online proctored exam is completed.

o Online end-of-course exam takers must have access to: 

§ An unoccupied quiet room

§ Laptop or computer with working webcam and microphone

§ Strong broadband/WIFI connection to take the exam

§ No additional persons are allowed in the room

o ID VERIFICATION & EXAM ACCESSIBLITY

§ Proof of valid government-issued photo ID is required prior to taking exam.

An end-of-course exam will not be administered to any student who does not satisfy the course attendance requirement.

Missed Exam 

For the In-Person, Synchronous (live online), and Blended delivery courses, the Education Provider WILL allow a Broker Postlicensing Course student who does not take the initial end-of-course exam as scheduled to take a makeup exam at a time and date stated by the Education Provider, but no later than 180 days from enrollment.

Failed Exam

For the In-Person, Synchronous (live online), and Blended delivery courses, the Education Provider WILL allow a Broker Postlicensing Course student who takes but does not pass the initial end-of-course exam to retake the exam 2 time(s). Any retakes will be scheduled by the Education Provider, but no later than 180 days from enrollment.

Eligibility Requirements for Course Completion Certificate 

To successfully complete a Broker Postlicensing Course and receive a course completion certificate, a student must: 

a) meet attendance requirements, 

b) timely submit completed in-class and take-home assignments, and 

c) pass the end-of-course exam with a minimum score of 75 %.

Any Broker Postlicensing Course must be completed (including passing the exam) within 180 days of enrollment.

Tuition/Fees

Broker Postlicensing Tuition: $239 per 30-hour Postlicensing course (Manual and booklet not included)

Broker Postlicensing Retake Tuition: $125 per 30-hour Postlicensing course (Manual and booklet not included)

Note: Students are eligible for retake price only if they retake the course within six months from the end date of the class they last took.

EXCEL School of Real Estate is an approved North Carolina Real Estate Commission (NCREC) Education Provider offering 4-hour Continuing Education (CE)courses. These courses are available in three delivery formats:

· In-person classroom instruction

· Synchronous distance learning (live online classes)

· Online self-paced learning

EXCEL School of Real Estate is committed to providing high-quality, compliant, and engaging continuing education experiences that meet all NCREC requirements for license renewal and professional development.

Students will have access to downloadable course materials for their personal use, allowing them to review class content before, during, and after instruction.

Per Commission Rule 58A .1705(a): 

In order to receive credit for completing an approved continuing education course, a broker shall: 

(1) Attend at least 90 percent of the scheduled instructional hours for the course; 

(2) Provide his or her legal name and license number to the education provider; 

(3) Present his or her pocket card or photo identification card, if necessary; and 

(4) Personally perform all work required to complete the course.

For Distance (self-paced online) courses:

Per Commission Rule 58H .0404(c), all students must complete the course within 30 days of the date of registration or the date the student is provided the course materials and permitted to begin work, whichever is the later date.  

Tuition and Fees

EXCEL School of Real Estate accepts checks and major credit cards (Visa, MasterCard, American Express, and Discover). Full tuition payment is due at the time of registration and prior to the start of the course. Tuition includes digital course materials as specified for each course.

Continuing Education Courses

• Live Onsite and Synchronous Distance Courses: $50

Cancellation Policy

EXCEL School of Real Estate reserves the right to cancel or reschedule any course as necessary.

• If a course is canceled by the School, a full refund will be issued.
• If a course is rescheduled prior to the start date, students may elect to attend on the new date or request  a full refund.
• If a course is rescheduled after it has begun, students may continue with the revised schedule or withdraw and re-enroll in another course at no additional charge.

Unforeseen circumstances, including but not limited to inclement weather, instructor illness, or facility issues, may require schedule changes. The School will make reasonable efforts to complete the course; however, changes in dates, location, or instructor may be necessary. Students are expected to comply with all attendance requirements.

Refund Policies

Livestream and Classroom Courses

• With notice provided prior to the start of the course, students may transfer to another course at no  charge or withdraw and receive a full refund.
• No refund will be issued without notice prior to the start of the course.
• Students may transfer to a self-paced online course if they no longer qualify for a refund.
• Students who do not attend a  livestream or classroom course will not receive a refund.
• With notice, students may withdraw within 24 hours of course commencement and receive a refund.

Laptop & Electronic Device Usage Policy

Electronic devices are permitted when used as an instructional aid and not as a distraction. The following policies apply:

1. Post-Licensing students must  access the North Carolina Real Estate Manual in either printed or digital format during class.
2. Wi-Fi may be available at certain facilities; however, EXCEL School of Real Estate does not guarantee internet access at any location.
3. Instructors have full discretion to regulate the use of laptops, cell phones, and electronic devices during live, in-person courses.
4. Students participating in synchronous or distance-learning courses must have access to a laptop, tablet, or smartphone with a reliable internet connection.
5. Cell phone use (calls, texts, emails) must occur only during scheduled breaks and outside the classroom. All devices must be silenced during instruction.
6. Laptops and electronic devices  are strictly prohibited during exams or quizzes unless expressly authorized and proctored.

The School is not responsible for lost or stolen electronic devices.

Inclement Weather Policy

In the event of inclement weather or a local, state, or national emergency, students should check the EXCEL School of Real Estate websiteor contact customer service for updates.
For synchronous distance-learning courses, time without internet access counts toward attendance requirements. The School will work with impacted students to make up missed instructional time when possible.